Capital One
ERM.xd Experience Design Lead
June 2024 – Present
Empathy driven, solution-oriented, and a multidisciplinary thinker. Passionate about solutions that are customer-focused, inclusive, and delivers on business outcomes.
I'm a product design leader with 6+ years of experience, passionate about people and crafting experiences that drive meaningful change.
I thrive in collaborative, inclusive environments where diverse perspectives and open communication drive success. As a leader, I excel when I can guide interdisciplinary teams toward a shared vision and design strategy, fostering a culture of continuous learning and constructive feedback. It is important to me to create spaces where teams feel empowered to ask questions and challenge each other to grow.
I'm also extremely passionate about contributing to my community outside of work. As a Braven Professional Mentor, I coach students late in their college career prepare for their next step out of college.
My values as a design leader include:
June 2024 – Present
October 2022 - June 2024
July 2021 - October 2022
June 2021 - Present
June 2019 - July 2021
If you want to chat about a project — email me at hamiltonnicole97@gmail.com
I can help design a new product, improve an existing part of your product experience, and refine your product strategy.
Currently based in Washington, D.C.
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Product Designer based out of Washington, D.C.